Frequently Asked Questions

How do I book a cleaning service?

You can easily book our services online through our website, or you can call us directly to schedule an appointment if you need assistance.

What services do you offer?

We offer residential cleaning, deep cleaning, recurring cleaning, move-in/out cleaning, office cleaning. We will eventually be adding on commercial cleaning services.

Do I need to be home during the cleaning?

No, you don't need to be home. Just provide us with access to your home, and we'll take care of the rest. Many clients prefer to leave a key or provide a door code. We have a way for you to select a preferred access option during the booking process.

What cleaning products do you use?

We believe in giving our clients the option of choosing between standard or eco-friendly products. You can select the "green cleaning" add-on during the booking process.

How much does a cleaning service cost?

Our pricing is based on the size of your home, the type of cleaning required, and the frequency of service. You may enter the necessary information during your booking process and get an instant quote.

What if I'm not satisfied with my cleaning?

Your satisfaction is our top priority. If you're not satisfied with any aspect of our service, please let us know within 24 hours, and we'll make it right.

Can I customize my cleaning plan?

Absolutely! We understand that every home is different. You can customize your cleaning plan to fit your specific needs.

How do you ensure the safety of my home?

All our cleaners are thoroughly vetted, background-checked, and trained professionals. We are also fully insured and bonded for your peace of mind.

Do you bring your own cleaning supplies?

Yes, we bring all the necessary cleaning supplies and equipment. However, if you have specific products you'd like us to use, please let us know.

What is your cancellation policy?

We ask for at least 24 hours' notice for cancellations or rescheduling. Cancellations made less than 24 hours before appointment may be subject to a fee.

Do you offer one-time cleaning services?

Yes, we offer one-time and recurring cleaning services to fit your needs.

How long will the cleaning take?

The time it takes to clean your home depends on the size and condition of your space. We'll provide an estimated time frame when you book your service.

What areas do you serve?

We proudly serve Jonesboro and surrounding areas in Arkansas. Contact us if you're unsure if we serve your area.

How do I pay for services?

Payments can be made online through our secure booking system. You may also add a card onto your client profile for future bookings.

Do you offer gift cards or can I earn credits?

Yes! We offer gift cards for a variety of occasions.

Do you offer discounts or promotions?

Yes! We offer NEW CUSTOMER discounts, discounts based on the frequency of services, and have a referral program where you can earn and give $50 by referring new clients.

"Phealon did a fantastic job!"

- Ashley D. (Paul Davis Restoration)

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